Workflow

How do you organize work ? Do you have a set workflow ? Please explain in detail starting from receiving our model

Usually, most projects are presented to you in five phases.

  1. Modeling drafts to confirm the model and view angle, then angle & model revisions.
  2. Rendering drafts in low resolution to confirm lighting, material, color, landscape, and general feel
  3. Final drafts for improvement and detail elaboration, then approval on the final images.
  4. .Final delivering high-resolution images without the Bricks Vista logo.
  5. In order to serve our clients better in the future, Bricks Vista always looks back at the whole project when it’s closed. We will provide our clients’ a Project Summary and Survey after delivery within a month.

A graphic explanation for you to easily understand the process: Bricks Vista Workflow

What software do you use?

Our 3D artists have been keeping themselves up to date with the state-of-the-art technology. There is plenty of cutting-edge 3D Rendering software out in the market. V-ray and Corona are commonly used for rendering, 3Ds Max for modeling, and obviously Adobe Photoshop for some post-work.
Different software has its own edges judging from different aspects. But all in all, our 3D artists have been keeping themselves adapted to the time, when we learn and hone our skills for better 3D work. We keep utilizing new technologies to visualize every idea by our ability.

What file types can you accept?

We can accept most file types like .MAX,  .SKP,  . FBX,  .OBJ,  .3DS,  .3DM,  .RVT,  .STL, . DAE, & .DWG are all great.

Will we get to see the work you are doing before the final product?

Absolutely! That’s the main point of our mission. We care about representing your vision and designs as accurately as possible. Most projects are presented to you in four phases:

Model stage – To make sure that we create the correct architectural geometry and proper camera view as desired

Render stage – All lighting, textures and materials are applied accordingly

Amid the entire process – All of your mark-ups executed

Final production – Output of high resolution images

Too often we find clients eager to make revisions that are not the major direction in the present stage; for instance, clients mark up numerous places where they want textures and lighting to be applied, only that we are still in the modeling stage.

Doing the right thing at a specific time will make things easier later. We don’t mind a few more rounds of revision but our mindset is to make everything smooth and avoid back-and-forth.

What if our designs or plans change after you have started rendering?

No worries. We understand that things change and we are open to accommodate those changes. Always remember that revisions within reason are already included in all of our estimates. Additional charges will be required under certain situations. Refer to our Blog ‘ 6 Special Situations Where Our Clients Might Need to Pay Extra Charges’.

If I can provide you with a 3D model, should the cost of the 3D model be excluded?

However, most of the 3D models cannot be used directly due to the compatibility issue, as they need more tuning or sometimes have to be converted into compatible format in our rendering software, making sure the model is available to render.

We can offer a discount if the model provided can be used directly. Here is an instruction on Standard 3D Model which briefs you our charging policy on 3D models. If your 3D model meets the conditions, especially the first condition, we’re willing to exclude the cost for the available modeling.

Trust & copyright or security

Do you have any guarantee for the security of my data?

Yes.

The guarantee is promised by our strict adherence to non-disclosure norms. Non-Disclosure Agreements (NDA) with clients will be signed on request and with our employees internally. Data security is considered the utmost task and precaution will be taken seriously. Whatever it takes, we will apply every necessity to prevent any leaks of confidential information.

Can I get any client references?

No in most cases.

To protect clients’ right of privacy, especially for those with NDA premise, and to avoid intentional fishing, sharing client references would be forbidden in the overwhelming majority of cases.

However, if you can make us believe that you are sincerely searching for the right CG firm, we may share some, except for those that have signed an NDA or explicitly requested confidential status.

How do you handle feedback?

We take online feedback as an integral part of our work. Email communication, online feedback submission or messages in social media platforms give us the opportunities to smooth the process, reduce frictions and make corrections on time. This “real-time” feature is part of the outshining edges of CGI services. Also don’t forget to ask if corrections will be charged.

Communication

Who will I be talking to ? A manager or the person actually doing the renders ?

A project manager will be of assistance throughout the project, with coordination between you and Bricks Vista render team.

What are the available means of communication to reach you?

All official communication must be done via email for the record. However, you can also reach us via Skype, WhatsApp, Discord, Telegram, Twitter/X etc. We can also hold online meetings where we can share screens using Skype, Zoom, Google Meet or whatever you prefer. You can also call our mobiles directly. Anyway, there is no gap between us!

How does the project file achieve exchanging?

For any file that has a small size of 10Mb or less, you can send it as an email attachment. Else you can use third-party applications like Dropbox, Wetransfer, or your FTP through which sharing of large files is possible.

We commonly use Wetransfer as a third-party applications medium of transfer. The link will be provided to you, through which you can easily access and  download the files . Dropbox and Wetransfer could also be used as per the client’s convenience.

Pricing & Turnaround Time

How much does it cost?

This is always the hardest question to answer as each project is vastly different from one another. Because of this, prices vary a lot depending on the size of the property, the level of customization and the complexity of the design. Our proposals are mainly based on the workload we undertake and on our client’s requirements, we cannot go with a fixed flat rate for different projects. But we can provide an approximate price idea. Or if you are looking for a more specific  estimate, you can forward the project files to us or fill in a brief form : Rendering Brief

For more suggestions on project Price idea, please see this price list page here

You will be receiving our professional feedback within 24 hours for a free estimate proposal.

How much time would it take to finish my project?

This is similar to the question of project price. First of all, a precise project due date should be provided. Then, other factors should be considered as well, such as the number/length/scale of images/video/VR to be produced, customized requirements, and model complexity. Last, emergencies happen.

A simple example: If you need a single house that you already have a complete 3D model of, one image could be finished in a day. 

Also, the more realistic the rendering is expected, the longer it would take, especially for interior renderings. 

Anyway, we would love to provide you a rough idea for general reference:
Rendering: typically 3-4 days per 1-2 images.

Payment

What’s your payment method?

In principle, it’s required 20% pre-paid to initiate the project at the signature of contract, especially for new clients, and another 20% at the final delivery.
For regular clients, we can accept full payment at the final delivery

How do you accept payment?

We accept payments through Bank Wire Transfer and Payoneer, Wise, PayPal & Stripe for your convenience.

Deliverable

What final hi-res size of image and video can I get?

Usually, the standard high res 3D images that we deliver are of 72DPI, Exterior 4,000Pixel/JPG or Interior 4,000 Pixel/JPG, could be applied to print in maximum which is suitable for use in a variety of print media.

What type of files can we receive the final production in?

Renderings: any image file (.JPG, .PDF, .PNG, .TIF, etc.)

Can you send me your original files?

This isn’t something we normally do because of the copyright issue, we have done this for a few clients in the past. But we don’t have a big problem with it. This is done on a case by case basis. If you would like or need the source files, let us know BEFORE we start the project. In most cases, we will need to adjust the project price.